Position Overview

Office Manager 

Salary: $50,000 

Rolling application review begins February 25, 2026. 

This position is in-office four days per week.

As part of the Foster Success team, the Office Manager plays a critical role in ensuring the smooth and effective day-to-day operations of the organization by supporting human resources, executive leadership, and office operations. 

This position serves as a central hub for internal coordination, employee support, and administrative systems, helping maintain a well-organized, compliant, and people-centered workplace. The Office Manager partners closely with executive leadership, the Chief Operating Officer, the Finance Team, and external vendors to support staff onboarding and engagement, maintain operational records, and ensure organizational processes are efficient, responsive, and aligned with organizational values.

The Officer Manager reports directly to the Chief Operating Officer. 

Primary Responsibilities

Human Resources and Operations

• Coordinate employee onboarding and offboarding processes, including documentation, system access, orientation logistics, and internal communications.

• Manage job postings and support recruitment logistics in coordination with hiring managers and leadership.

• Serve as a primary point of contact for employees regarding HR-related questions, policies, and procedures, escalating issues as appropriate.

• Coordinate benefits administration and communicate with the organization’s PEO. 

• Support payroll administration by collecting and submitting required payroll inputs for payroll processing. 

• Maintain accurate and confidential personnel records and HR documentation.

• Support compliance with employment policies, organizational handbook provisions, and required training.

Leadership Support 

• Provide administrative support to the executive leadership team, including calendar management, meeting scheduling, and coordination of internal communications.

• Assist the larger leadership team with preparation of materials, follow-up items, and coordination related to organizational priorities.

• Support board and board committee logistics as needed, including scheduling, document organization, and uploading materials to online platforms.

• Maintain and organize shared drives and internal documentation systems, ensuring consistent file management and accessibility.

Office Hospitality and Operational Support

• Serve as the first point of contact for general office inquiries, calls, and visitors.

• Oversee day-to-day office operations, ensuring facilities are functional and supplies are maintained.

• Maintain staff directories and internal contact lists.

• Coordinate office events, staff meetings, and employee recognition efforts to support a strong workplace culture.

• Support internal communications related to operations, HR processes, and organizational updates.

• Process mail and coordinate package deliveries.

Vendor, Records and Organizational Support 

• Maintain up-to-date records of contracts, business contacts, and organizational partners.

• Coordinate with internal staff and external partners to ensure contracts, agreements, and operational records are organized and accessible.

• Responsible for data input as it relates to vendors, contracts, grants, and agreements. 

• Support audit preparation by coordinating document requests and scheduling logistics, in collaboration with the COO and Finance Team.

Competencies 

Candidates will be evaluated on the following competencies during the selection process, reflecting our values of Equity & Inclusion, Innovation, Impact, and Collaboration:

Organizational Excellence & Attention to Detail

Demonstrates strong organizational skills and precision in managing personnel records, contracts, calendars, and operational documentation. Maintains accurate, up-to-date files and systems to support compliance, audits, and smooth daily operations.

Operations & Workflow Management

Effectively manages multiple priorities across HR, office operations, and leadership support. Anticipates needs, meets deadlines, and ensures processes—from onboarding to vendor coordination—are completed efficiently and with follow-through.

Human-Centered Administrative Support

Provides responsive, professional support to staff and leadership. Serves as a reliable point of contact for HR and office-related questions, offering clear guidance while maintaining confidentiality and discretion.

Systems Thinking & Process Improvement

Understands how HR, operational, and administrative systems work together. Follows established procedures while identifying opportunities to improve workflows, documentation practices, and internal coordination.

Collaboration & Internal Customer Service

Builds positive, responsive relationships across the organization with a strong internal customer service mindset. Proactively supports staff in respectful, solution-oriented ways while maintaining clear professional boundaries. Serves as a trusted HR and operations resource, balancing accessibility with prioritization to ensure core responsibilities are met.

Commitment to Inclusion & Workplace Culture

Supports a respectful, inclusive workplace by approaching employee interactions and organizational processes with care and professionalism. Upholds confidentiality standards and Foster Success values in all aspects of office and HR administration.

Position Requirements

• Associate’s or Bachelor’s degree in business administration, human resources, or a related field preferred.

• 3–5 years of experience in office management, HR administration, or executive support.

• Strong organizational skills with exceptional attention to detail and follow-through.

• Demonstrated ability to handle confidential and sensitive information with discretion.

• Experience working with HR systems, PEOs, payroll processes, and benefits administration preferred.

• Proficiency in Google Workspace, Microsoft Office, and shared document management systems.

• Excellent written and verbal communication skills.

• Ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced environment.

• Strong interpersonal skills and a service-oriented mindset.

All Foster Success employees are required to:

• Display a strong commitment to the inclusion of all individuals in the workplace.

• Adhere to all policies and procedures outlined in Foster Success Employment agreements and the organizational Handbook, including all confidentiality requirements for all client information.

• Work a flexible schedule that includes some weekends and evenings to meet program goals. 

• Have reliable transportation for work-related travel, which may include access to a personal vehicle, public transit, rideshare, or rental options as needed.

• Demonstrate proficiency in computer skills and experience with and knowledge of relevant software, particularly Salesforce, Zoom, Google, and Microsoft Products.

• Complete and pass a background check and undergo fingerprint screening.