Position Overview

Program Coordinator – Health and Well-being 

Salary: $44,000

Accepting Applications until July 18th, 2025

As part of the Foster Success team, the Coordinator - Health & Well-being, advances the organization’s mission by ensuring teens and young adults have access to a continuum of Health & Well-Being programs and resources as they transition out of foster care. The coordinator serves as the point of contact for young people seeking support & resource connections and works with the Assistant Director of Health & Well-being to ensure the smooth functioning of program operations and activities including the Basic Needs program, the Mental health Acceptance, Promotion, and Support Initiative (M.A.P.S.), Vital Documents, “Real Adulting” workshops, and the Insuring Foster Youth Trust Fund. This position is responsible for connecting participants to a spectrum of resources, knowledge, and skills that enhance their overall well-being. The Coordinator- Health & Well-being will support in cultivating a culture of well-being across Foster Success’ impact areas among our mission population. 

The Health and Well-being Coordinator reports to the Assistant Director of Health & Well-being.

This position will begin full-time, in-office (based in Indianapolis), and will have an opportunity to become a hybrid or fully remote position after onboarding.

Organization Overview

Foster Success’s mission is to hear, support, and empower teens and young adults transitioning out of foster care on their journey to self-sufficiency. We are committed to improving the foster care system and ensuring that teens and young adults transitioning out of foster care are educated, housed, financially stable, employed, and connected to a support system by age 26. Our team accomplishes this through program delivery, policy change, and partnership developments in the areas of K-12 & post-secondary education, workforce development, health & well-being, financial empowerment, housing stability, and youth engagement.

Primary Responsibilities

• Program Administration: 

• Coordinate the day-to-day activities of Health & Well-being programs, specifically the Basic Needs program. Act as a support for the M.A.P.S. Initiative and Insuring Foster Youth Trust Fund as needed.  Review applications, collect required documentation, complete intake assessments, and disburse funds and referrals in a timely and organized manner. Serve as the point of contact for all young people in the Basic Needs program. Prepare and ship Hygiene Pantry Packages. Provide input on system and process improvement. Problem solve and troubleshoot challenges as they arise. Support in additional, occasional projects as needed. 

• Participant Support 

• Complete Basic Needs and M.A.P.S. Intake processes and serve as a point of contact for young people seeking support through 1:1 referrals and connections to community resources in areas including but not limited to: Housing, Financial Support, Medical & Health Needs, Self-Advocacy, and Basic Needs (i.e. food, hygiene items, etc.). Empower young people in building long-term support networks. Engage in skill-building and relationship building work as necessary to fully support each young person in their well-being needs. Assist in planning and coordinating quarterly “Real Adulting” workshops on various topics, in collaboration with colleagues, community partners, and young people. 

• Payments 

• Process payments for Basic Needs and Vital Document requests. Work with third-party vendors to ensure timely payments are made. Track day-to-day spending to ensure compliance with monthly budgets. Track receipts and ensure organized record keeping. 

• Data Tracking and Reporting 

• Update documentation in the Salesforce system on a daily basis. Provide support in the management of participant databases and keeping up-to-date information. Support in data collection and analysis. 

Position Requirements

• Bachelor’s degree with 2 years of experience working with individuals affected by foster care, individuals from diverse backgrounds, or involved in the justice system

• Demonstrated success in the areas of program implementation, service coordination, and attention to detail,

• Experience working with transition aged youth between the ages of 14-26 from diverse backgrounds. 

• Experience facilitating learning and activities for youth or young adults

• Mental health knowledge/experience is preferred,

• Ability to represent Foster Success with senior-level partners and agencies 

Competencies

Candidates will be evaluated on the following competencies during the selection process, reflecting our values of Equity & Inclusion, Innovation, Impact, and Collaboration:

Project Management

Effectively manages the day-to-day operations of multiple health and well-being programs with precision and care. Demonstrates the ability to follow processes for intake, documentation review, resource disbursement, and program facilitation while contributing to ongoing process improvement. Proactively identifies and resolves challenges to ensure seamless service delivery.

Relationship Building

Builds and maintains strong, respectful relationships with young people, team members, and external partners. Works effectively across teams to plan events, support participants, and strengthen program outcomes. Understands how to balance direct service responsibilities with behind-the-scenes program coordination. Demonstrates empathy, cultural humility, and a trauma-informed approach in engaging with young people. Builds trust-based relationships that empower participants, support self-advocacy, and promote long-term well-being. Able to connect young people with community-based supports across diverse needs including housing, mental health, financial stability, and personal development.

Data Management and Reporting

Demonstrates impact by maintaining accurate records, assisting with report preparation, and utilizing data management systems (e.g., Salesforce) to track participant progress. Committed to real-time, precise documentation to support program evaluation and continuous improvement efforts.

Cultural Humility & Inclusivity

Possesses a deep understanding of the complex needs and strengths of young people with foster care experience. Approaches all work with cultural humility, inclusivity, and a commitment to dismantling barriers that impact access to health, stability, and opportunity.

Problem-Solving and Adaptability

Responds with flexibility and calm to the evolving needs of young people and program demands. Demonstrates initiative in addressing logistical or participant-centered challenges, making thoughtful decisions with a focus on equity and impact. Thrives in fast-paced, dynamic environments with competing priorities.

All Foster Success employees are required to:

• Display a strong commitment to the inclusion of all individuals in the workplace.

• Adhere to all policies and procedures outlined in Foster Success Employment agreements and the organizational Handbook, including all confidentiality requirements for all client information.

• Work a flexible schedule that includes some weekends and evenings to meet program goals. 

• Hold a valid Driver’s License and have access to a vehicle or the ability to rent a vehicle for work-related travel.

• Demonstrate proficiency in computer skills and experience with and knowledge of relevant software, particularly Salesforce, Zoom, Google, and Microsoft Products.

• All team members are required to pass a background check and undergo fingerprint screening.